1.1 I am committed to safeguarding the privacy of my website visitors, service users and individual customers.
1.2 This policy applies where I am acting as a data controller with respect to the personal data of such persons; in other words, where I determine the purposes and means of the processing of that personal data.
1.4 In this policy, “I”, “me” and “my” refer to Julia Landry. For more information about me, see Section 13.
2. The personal data that I collect
2.1 In this Section 2 I have set out the general categories of personal data that I process.
2.2 I may process data enabling me to get in touch with you (“contact data“). The contact data may include your name, email address and telephone number.
2.3 I may process information contained in or relating to any communication that you send to me or that I send to you (“communication data“). The communication data may include the communication content and metadata associated with the communication. My website will generate the metadata associated with communications made using the website contact forms.
3. Purposes of processing and legal bases
3.1 In this Section 3, I have set out the purposes for which I may process personal data and the legal bases of the processing.
3.2 Operations – I may process your personal data for the purposes of providing my services, generating invoices, bills and other payment-related documentation, and credit control. The legal basis for this processing is my legitimate interests, namely the proper administration of my website, services and business.
3.3 Record keeping – I may process your personal data for the purposes of creating and maintaining my databases, back-up copies of my databases and my business records generally. The legal basis for this processing is my legitimate interests, namely ensuring that I have access to all the information I need to properly and efficiently run my business in accordance with this policy.
4. Providing your personal data to others
4.1 I may disclose your personal data to my insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice.
4.2 Your personal data held in my website database will be stored on the servers of my hosting services providers.
4.3 In addition to the specific disclosures of personal data set out in this Section 4, I may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which I am subject, or in order to protect your vital interests or the vital interests of another natural person. I may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
5. Retaining and deleting personal data
5.1 This Section 5 sets out my data retention policies and procedures, which are designed to help ensure that I comply with my legal obligations in relation to the retention and deletion of personal data.
5.2 Personal data that I process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.3 We will retain your personal data as follows:
(a) contact data will be retained for a minimum period of 1 year following the date of the most recent contact between you and me, and for a maximum period of 6 years following that date;
(b) communication data will be retained for a minimum period of 1 year following the date of the communication in question, and for a maximum period of 6 years following that date.
5.4 Notwithstanding the other provisions of this Section 5, I may retain your personal data where such retention is necessary for compliance with a legal obligation to which I am subject, or in order to protect your vital interests or the vital interests of another natural person.
6. Security of personal data
6.1 I will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.
6.2 I will store your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.
7. Your rights
7.1 In this Section 7, I have listed the rights that you have under data protection law.
7.2 Your principal rights under data protection law are:
(a) the right to access – you can ask for copies of your personal data;
(b) the right to rectification – you can ask me to rectify inaccurate personal data and to complete incomplete personal data;
(c) the right to erasure – you can ask me to erase your personal data;
(d) the right to restrict processing – you can ask me to restrict the processing of your personal data;
(e) the right to object to processing – you can object to the processing of your personal data;
(f) the right to data portability – you can ask that I transfer your personal data to another organisation or to you;
(g) the right to complain to a supervisory authority – you can complain about my processing of your personal data; and
(h) the right to withdraw consent – to the extent that the legal basis of my processing of your personal data is consent, you can withdraw that consent.
7.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
7.4 You may exercise any of your rights in relation to your personal data by written notice to me, using the contact details set out below.
8. About cookies
8.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
8.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
8.3 Cookies may not contain any information that personally identifies a user, but personal data that I store about you may be linked to the information stored in and obtained from cookies.
9. Cookies that I use
10. Cookies used by my service providers
11. Managing cookies
11.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647 (Chrome);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
11.2 Blocking all cookies will have a negative impact upon the usability of many websites.
11.3 If you block cookies, you will not be able to use all the features on my website.
12.1 I may update this policy from time to time by publishing a new version on my website.
12.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
12.3 I may notify you of changes to this policy by email.
13. My details
13.1 This website is owned and operated by Julia Landry.
13.2 My principal place of business is at 20 Wimbledon Street, Deuce House, Flat 19, Leicester, LE1 1SN, United Kingdom.